Revolutionize Your Order Tracking: Change WooCommerce Email Field to Phone Number in Minutes!

Are you tired of receiving emails from customers about their order status? Do you want to make it easier for them to get updates on their purchases? Look no further! In this article, we’ll show you how to change the WooCommerce email field to a phone number in the order tracking form, giving your customers a more convenient and personalized experience.

Why Switch to Phone Number?

In today’s digital age, phone numbers have become an essential part of our online transactions. Using phone numbers instead of email addresses has several benefits:

• Faster Communication: Phone numbers enable instant communication, allowing customers to receive order updates in real-time.
• Personalized Experience: Phone numbers provide a more personalized experience, making customers feel valued and cared for.
• Reduced Spam: Phone numbers are less prone to spam, reducing the noise and increasing the effectiveness of your communication.

Understanding the WooCommerce Order Tracking Form

Before we dive into the tutorial, let’s take a closer look at the WooCommerce order tracking form. This form is used by customers to track their orders and receive updates on their purchases.

The default WooCommerce order tracking form includes the following fields:

Field	Description
Order ID	Unique identifier for the order
Email Address	Customer’s email address associated with the order

Changing the WooCommerce Email Field to Phone Number

Now that we’ve understood the importance of using phone numbers and the default WooCommerce order tracking form, let’s get started with the tutorial!

Step 1: Add a New Field to the Order Tracking Form

We’ll use the `woocommerce_get_order_tracking_fields` filter to add a new phone number field to the order tracking form. Add the following code to your theme’s functions.php file:

<?php
function add_phone_number_field_to_order_tracking_form( $fields ) {
  $fields['phone_number'] = array(
    'label' => __( 'Phone Number', 'woocommerce' ),
    'placeholder' => __( 'Enter your phone number', 'woocommerce' ),
  );
  return $fields;
}
add_filter( 'woocommerce_get_order_tracking_fields', 'add_phone_number_field_to_order_tracking_form' );
?>

Step 2: Remove the Default Email Field

Since we’re replacing the email field with a phone number field, we need to remove the default email field. Add the following code to your theme’s functions.php file:

<?php
function remove_email_field_from_order_tracking_form( $fields ) {
  unset( $fields['email'] );
  return $fields;
}
add_filter( 'woocommerce_get_order_tracking_fields', 'remove_email_field_from_order_tracking_form' );
?>

Step 3: Update the Order Tracking Form Template

Now, we need to update the order tracking form template to display the new phone number field. Create a new file called `order-tracking.php` in your theme’s `woocommerce` directory.

In this file, add the following code:

<?php
/**
 * Order Tracking form
 *
 * This template can be overridden by copying it to yourtheme/woocommerce/order-tracking.php.
 *
 * HOWEVER, on occasion WooCommerce will need to update template files and you
 * (the theme developer) will need to copy the new files to your theme to
 * maintain compatibility. We try to do this as little as possible, but it does
 * happen. When this occurs the version of the template file will be bumped and
 * the readme will list any important changes.
 *
 * @see     https://docs.woocommerce.com/document/template-structure/
 *
 * @package WooCommerce/Templates
 * @version 3.4.0
 */

defined( 'ABSPATH' ) || exit;

global $post;

$order_id  = empty( $_GET['order_id'] ) ? 0 : intval( $_GET['order_id'] );
$order     = wc_get_order( $order_id );
$trackable = wc_get_order_track_status( $order );

if ( $order ) : ?>
  <form method="post">
    <label><?php _e( 'Order ID:', 'woocommerce' ); ?></label>
    <input type="text" name="order_id" value="<?php echo esc_attr( $order_id ); ?>" />
    <br>
    <label><?php _e( 'Phone Number:', 'woocommerce' ); ?></label>
    <input type="tel" name="phone_number" />
    <br>
    <button type="submit"><?php _e( 'Track', 'woocommerce' ); ?></button>
  </form>
<?php endif; ?>

Testing and Troubleshooting

Now that we’ve made the changes, let’s test the updated order tracking form!

Test Scenario 1: Valid Phone Number

Enter a valid phone number in the order tracking form and click the “Track” button. You should receive a success message indicating that the order has been found.

Test Scenario 2: Invalid Phone Number

Enter an invalid phone number in the order tracking form and click the “Track” button. You should receive an error message indicating that the phone number is invalid.

Troubleshooting Tips

If you encounter any issues or errors, check the following:

• Make sure you’ve updated the `order-tracking.php` file correctly.
• Verify that the phone number field is displayed correctly in the order tracking form.
• Check the debug logs for any errors or warnings related to the updated code.

Conclusion

And that’s it! You’ve successfully changed the WooCommerce email field to a phone number in the order tracking form. This simple yet effective modification will improve the customer experience and provide a more personalized touch to your online store.

Remember to test and troubleshoot your implementation to ensure everything is working as expected. If you have any questions or need further assistance, feel free to ask in the comments below!

Happy coding!

Frequently Asked Question

Are you tired of dealing with pesky email fields in your WooCommerce order tracking form? Look no further! We’ve got the answers to your burning questions about changing that email field to a phone number.